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Lillianna Ortman
Receptionist

Lillianna originally worked in the human side of the healthcare profession and thought that was where she would stay. Life has a funny way of moving you where you're supposed to be, and so she found herself at VCA Alderwood Companion in 2008 doing what she loves the most; helping others and their pets. Her home is busy with her hubby and her 2-legged and 4-legged kids! Her dogs Maddie and Noah, are happy and always bouncing around, keeping her on her toes, and her kitty likes to get into a little mischief herself too! The only calm one in the bunch is Mr. Turtle (who is actually a female tortoise-but nevermind that), who watches all the chaos and fun from the serenity of her terrarium. Lillianna really enjoys coming to work and getting to know the clients and their companions. She considers it a blessing to be able to work, and to love what she does is even better!

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.