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Melissa Ramirez
Client Service Representative

Melissa joined the VCA Family in July 2002 working as a receptionist for VCA Berwyn Animal Hospital. She worked 5 years at VCA Berwyn, before making the move to VCA Arboretum View Animal Hospital in February 2007. During her time with VCA, Melissa has filled many roles. She has worked as a receptionist, a technician assistant, assistant receptionist supervisor and also accounts receivables. Melissa is married, and shares her home with her 3, four legged babies, Maximus "The Great and Almighty" yellow lab, Cubbie "The Crazed" Jack Russel Terrier, and her sassy calico Belle. In her spare time Melissa loves to travel with her husband, spend time with her family, and enjoying the outdoors.

 

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.