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Shelley
Client Service Representative

New Yorker Shelley Coyne has been a Client Service Representative at VCA Lilburn Animal Hospital since 1996. She enjoys working with the friendly staff and the professioanl work environment in the hospital. She has fun getting to know the clients and pets.

At home, Shelley enjoys reading, sewing, spending time with her husband, children, and grandson. Shelley has four cats: Chester, Emmy, Jezabel, and Stoey. She also has a German Shepherd puppy named Piper.

"Being able to help make a difference in a pets life is why I chose to work in this field."

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.