Hello! My name is Lauren Pinon and I am the Client Service Representative Supervisor here at VCA Jones Road. My journey in veterinary medicine began in 2002, and I have worked in various roles throughout my career. My passion is helping clients navigate their pet's medical experience with open communication and compassion. In my spare time, I enjoy spending time with my family and showing horses.
Client Services
We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.
