Lauren joined the Vancouver Animal Emergency & Referral Centre team in 2019 and was new to the veterinary industry after spending 20 years in progressive management in the retail and e-commerce industries. Lauren brings with her a passion and strength for training and development, and establishing exceptional client relationships while promoting a customer-centric culture. Lauren has a passion for building an epic team, and is grateful for the experience to work alongside some of this provinces most talented clinicians, caring for life’s greatest companions. Growing up on Vancouver Island, Lauren has a lot of love for our rainy city in Vancouver and when she’s not in the office, you will likely find her at the cabin with her best friend Ruby, the Pomeranian, working on her annual swim count!