Staff Image
Jen Knapp
Asst. General Manager Operations
Jen was born and raised in Victoria. She grew up with multiple animals, including rabbits, guinea pigs, and a Dalmatian named Kelly. Her love for animals started at an early age but grew stronger when she entered the veterinary field as a receptionist. From there, she has grown to Team Lead of Client Service in both General Practice and Emergency. She is now the Assistant General Manager of Operations and the Team Lead of Client Service.

When Jen is not working at the hospital, she is spending time with her fur-kids: Ash, Kevin, and Cypress. Ash is a retired sled dog from the Whistler Olympics, while Kevin is a little tripod that was rescued from Manitoba. Jen also loves spending time with her family and loves being an aunt!

Administration

The hospital administration team consists of management personnel who oversee all staff members, hospital activities and the facilities. Together, they keep the hospital running smoothly, ensuring quality patient care and excellent client service. From the moment you check in, our administrative staff is here to deliver the best possible experience to you and your pet before, during and after your visit.